Hoover City Hall: 205-444-7500, 100 Municipal Lane. Mayor's office 205-444-7510; police non-emergency 205-822-5300; trash and service requests 205-739-7311.
Last checked Oct. 17, 2026. Numbers come from the City of Hoover’s staff directory and department pages. Updated when the city changes them.
Hoover City Hall is at 100 Municipal Lane, Hoover, AL 35216. The main number is 205-444-7500, and the city runs an information hotline at 205-739-6868. For most service requests, from a missed trash pickup to a pothole, the fastest route is MyHooverConnect, online or at 205-739-7311.
The numbers most people need
- Emergency: 911
- Police non-emergency: 205-822-5300
- City Hall: 205-444-7500; information hotline, 205-739-6868
- Service requests (trash, bulk pickup, streets): MyHooverConnect, 205-739-7311, myhooverconnect@hooveralabama.gov
- Animal Control: 205-444-7760
- Code Enforcement: 205-739-6841
Mayor and City Council
Hoover has a mayor and seven City Council members, all elected at large on a nonpartisan basis to four-year terms, according to the city’s City Council page. The council meets at 6 p.m. in the council chambers at City Hall; the council office number is 205-444-7500.
| Office | Name | Contact |
|---|---|---|
| Mayor | Nick Derzis | Mayor’s Office, 205-444-7510 |
| Council, Place 1 | Robin Schultz | robin.schultz@hooveralabama.gov |
| Council, Place 2 | Gene Smith | gene.smith@hooveralabama.gov |
| Council, Place 3 | Ashley Lovell | ashley.lovell@hooveralabama.gov |
| Council, Place 4 (president pro tem) | Khristi Driver | khristi.driver@hooveralabama.gov |
| Council, Place 5 | Derrick Murphy | derrick.murphy@hooveralabama.gov |
| Council, Place 6 (president) | Casey Middlebrooks | casey.middlebrooks@hooveralabama.gov |
| Council, Place 7 | Steve McClinton | steve.mcclinton@hooveralabama.gov |
The city administrator is Brian Muenger. For media requests, the city’s public information officer is Melanie Posey, 205-444-7588.
City departments
| Department | Phone | What it handles |
|---|---|---|
| City Clerk | 205-444-7557 | Council records, city elections, public records |
| Revenue | 205-444-7516 | Business licenses, city sales tax |
| Building Inspections | 205-444-7522 | Permits and inspections |
| Planning and Zoning | 205-444-7517 | Zoning, rezoning, variances |
| Economic Development | 205-739-7162 | Business sites and development |
| Public Works | 205-444-7543 | City streets, drainage, hazardous waste day |
| Hoover Sewer | 205-444-7523 | City sewers in Inverness, Riverchase and Southlake |
| Engineering | 205-444-7529 | Sewer and drainage questions |
| Code Enforcement | 205-739-6841 | Property maintenance and code complaints |
| Animal Control | 205-444-7760 | Stray and nuisance animals |
| Fire Department (Fire Marshal) | 205-444-7655 | Burn permits, inspections, smoke detectors |
| Police Department | 205-444-7700 | Main line; non-emergency dispatch is 205-822-5300 |
| Municipal Court | 205-444-7526 | Tickets and court dates |
| Parks and Recreation | 205-444-7703 | Parks, programs, facility rentals |
| Senior Center | 205-739-6700 | Programs for older residents |
| Library | 205-444-7800 | Hoover Public Library |
| Events | 205-739-6574 | City events |
Utilities
Hoover does not run one water or power utility for the whole city.
- Water: most of Hoover is served by Central Alabama Water, 205-244-4000. Greystone (except Greystone Highlands) is served by Shelby County Water, 205-678-2818; Lake Cyrus and Ross Bridge by Bessemer Water, 205-481-4333; and Quail Run and Valley Station by Pelham Water, 205-620-6420, according to the city’s Water Services page.
- Sewer: the city owns and runs the sanitary sewers in Inverness, Riverchase and Southlake; call Hoover Sewer at 205-444-7523, according to the city’s Sanitary Sewer page. Homeowners are responsible for the service line from the house to the main.
- Trash: Amwaste for the city; see our trash and recycling guide.
- Power: see our power outages guide.
How to report a problem
Use MyHooverConnect for trash, bulk pickup, street and drainage issues; a representative tracks the request and works with the department or contractor. Code complaints can also go through the city’s Report Code Concerns page.
What this means for you
- Save 205-822-5300 for anything that is not an emergency but needs police.
- Use MyHooverConnect first for city services; it keeps a record.
- Check your water provider on your bill; it depends on your neighborhood.
Related: moving to Hoover, voting and public notices.
Frequently asked questions
What is the phone number for Hoover City Hall?
205-444-7500. City Hall is at 100 Municipal Lane, Hoover, AL 35216, and the city’s information hotline is 205-739-6868.
Who is the mayor of Hoover?
Nick Derzis. To schedule a meeting, call the Mayor’s Office at 205-444-7510.
How many City Council members does Hoover have?
Seven, all elected at large on a nonpartisan basis to four-year terms. Casey Middlebrooks is council president and Khristi Driver is president pro tem.
What is the Hoover police non-emergency number?
205-822-5300. Call 911 for emergencies. The Hoover Police Department’s main line is 205-444-7700.
Who provides water in Hoover?
Mostly Central Alabama Water, 205-244-4000. Greystone is served by Shelby County Water, Lake Cyrus and Ross Bridge by Bessemer Water, and Quail Run and Valley Station by Pelham Water.
Have your say